The Departed Obituaries (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information: We collect personal information that you voluntarily provide to us when you create an account, submit content, or contact us. This may include your name, email address, phone number, and payment information.

Content Information: We collect the content you submit, such as obituaries, photos, videos, and messages, including any personal information contained within that content.

Technical Information: We collect information about your device and internet connection, including your IP address, browser type, operating system, and browsing behavior on our site through cookies and similar technologies.

2. How We Use Your Information

To Provide Services: We use your personal and content information to provide, maintain, and improve our services, including publishing obituaries, appreciation notes, and anniversary announcements.

To Communicate: We use your contact information to communicate with you regarding your submissions, account, and any inquiries you may have.

To Process Payments: We use your payment information to process transactions and manage billing.

To Improve Our Services: We analyze technical information to understand how our services are used, to improve our website, and to develop new features.

For Legal and Security Purposes: We use your information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights and the rights of our users.

3. Sharing Your Information

With Your Consent: We may share your information with third parties if you have given us explicit permission to do so.

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and data analysis. These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use technical information. You can set your browser to refuse all or some cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Your Rights

Access and Correction: You have the right to access and correct your personal information. You can do this through your account settings or by contacting us directly.

Deletion: You have the right to request the deletion of your personal information. We will comply with your request, subject to legal and contractual restrictions.

Objection and Restriction: You have the right to object to or restrict our processing of your personal information under certain circumstances.

Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

7. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after the changes are posted constitutes your acceptance of the new Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@the-departed.com
Phone: +254729019381
Address: Nairobi, Kenya